We are committed to providing transparent and customer-friendly travel services. This Refund Policy outlines the terms and conditions for cancellations, refunds, and related processes for all services offered through our platform.

By using our website and services, you agree to the terms described in this policy.

1. Cancellation & Refund Eligibility

Refund eligibility depends on the type of service booked and the cancellation terms provided at the time of booking.

To qualify for a refund:

• The booking must be cancelled within the allowed cancellation period
• The service must be eligible for refund as per airline, hotel, or tour provider policies
• Certain services may be non-refundable or partially refundable

2. Refund Request Process

To request a refund, please contact our support team with the following details:

• Booking Reference Number
• Customer Name
• Service Type (Flight / Hotel / Tour Package)
• Reason for Cancellation

📧 Email: (your support email here)

Our team will review your request and guide you through the refund process.

3. Refund Processing Time

Refund timelines may vary depending on the payment method and service provider:

• Credit/Debit Card Payments: 7–14 business days
• Bank Transfers: Up to 21 business days
• Mobile Financial Services (if applicable): 3–10 business days

Please note that delays may occur due to banking procedures or third-party processing.

4. Non-Refundable Bookings

Some bookings are strictly non-refundable, including:

• Discounted or promotional fares
• Last-minute deals
• Special packages with fixed conditions

In such cases, no refund will be issued for cancellations or no-shows.

5. Partial Refunds

If only part of a booking is cancelled:

• Refunds will be calculated based on individual service policies
• Some components may be refundable while others are not

6. Flight Refund Policy

Flight ticket refunds depend on:

• Airline policies
• Fare rules
• Ticket type (refundable / non-refundable)

Important notes:

• Some tickets may only be eligible for airline credit
• Cancellation fees may apply
• Service charges may be deducted

7. Tour & Activity Refunds

Refunds for tours and activities depend on the respective operator’s terms.

• Cancellation deadlines vary by activity
• Late cancellations may not be refundable
• Some tours may allow rescheduling instead of refunds

8. Hotel & Accommodation Refunds

Accommodation refunds depend on:

• Hotel policies
• Room type
• Cancellation window

Examples:

• Free cancellation within a specific period
• Partial refund after deadline
• No refund for non-refundable bookings

9. Service Charges & Deductions

Air Trip Planner may apply:

• Processing fees
• Service charges
• Payment gateway charges

These may be deducted from the total refund amount.

10. Force Majeure (Unforeseen Circumstances)

In cases of events beyond control, such as:

• Natural disasters
• Political unrest
• Pandemics
• Flight cancellations by airlines

Refunds will depend on the policies of the airline, hotel, or service provider.

We will assist customers in securing the best possible resolution.

11. Policy Updates

Air Trip Planner reserves the right to update or modify this Refund Policy at any time.

Changes will be effective immediately upon posting on this page.

Contact Us

For refund requests or assistance, please contact:

Air Trip Planner

📍 Address: 
📧 Email: 
📞 Phone: 

Disclaimer

This Refund Policy is a general guideline and does not constitute a contractual agreement. Final refund decisions are subject to:

• Airline policies
• Hotel terms
• Tour operator conditions

Customers are strongly advised to review the specific terms at the time of booking.